Empathy – now more than ever

(Note, and note well: empathy does not ever mean agreement. It merely means deep understanding – and with this depth of understanding, we have far greater capacity and power to create positive change.) I am stunned. The level of hatred and anger evident in Charlottesville on August 12th is inconceivable to me. And yet, I must conceive of it because it happened. The ripples …

gljudson Empathy, Leadership

The danger of “how to” scripts

There’s growing awareness that excellent communication is a make-or-break factor for success, whether for an individual leader developing their career, or an executive team running a large organization. But just how can a leader become more empathetic and more prepared to have these challenging, often difficult, yet essential conversations-that-matter? One could start with books; there are plenty out there, many …

gljudson Better conversations, Empathy, Leadership

Mindset: the new diversity

I read an article recently – and I’m kicking myself for not making a note of where it was and who wrote it – in which the author, a consultant, commented on an executive meeting he was attending at a client site. The meeting included people of different ethnicity, religion, color, and gender. Partway through the meeting, the consultant looked …

gljudson Leadership

Why problems don’t go away

Why don’t problems go away? One simple reason. You don’t do anything. You don’t take action. You just complain about it. “I can’t believe we’ve had that old lawn mower sitting in the garage all these years.” “Why is that lawn mower is still sitting in the garage?” “That lawn mower doesn’t work.” “Ouch! I just tripped over that stupid …

gljudson Leadership

Me, interviewed: it’s all about strategy!

I had the pleasure of being interviewed by my colleague and friend Nina Woodard, SPHR, GPHR, MBA, on the San Diego HR Insights Hour talk show in mid-December 2016. Topic: embracing change and planning for success in the upcoming year. (So yeah, it’s relevant no matter what the date is when you’re reading this!) It was a fun conversation – …

gljudson Leadership

Got strategy? (And why you need one)

When I talk about strategic planning with small business owners and sole proprietors – and even, frankly, with some medium-sized organizations’ leaders – I often see puzzled expressions on their faces. Isn’t “strategy” for big businesses, global corporations, large non-profits, the government, and the military? Well, yes. And it’s for you, too. Small business or non-profit, solopreneur, medium-sized business, and …

gljudson Leadership

Are they values if we don’t follow them?

A few posts ago, I wrote, “Is a value really a value if one doesn’t always practice it?” In hindsight, I can’t believe I asked such a naive question. We’re humans. And therefore, we’re fallible. So of course we’re going to fail to live up to our values some of the time. This includes organizations as well as individuals. While I …

gljudson Leadership, Values

Stop doing that!

You don’t need to do all the things you’re doing. A recent Harvard Business Review article cites the results of a survey conducted with executives, asking them to estimate the cost to their organization, in dollars per day, of wasted time due to what they called “people issues.” The average dollar amounts ranged from a low of about $4,200 to a …

gljudson Leadership