The high cost of poor communication

Sixty-five to 75% of change initiatives fail. Seventy percent of the spread between bad and good organizational culture is 100% due to leadership and management. Sixty-nine percent of the time, people quit because of their boss, not because of their job. All too often, known risk factors aren’t attended to until they blow up into big problems. We know all …

gljudson Better conversations, Creating change, Leadership

Are they values if we don’t follow them?

A few posts ago, I wrote, “Is a value really a value if one doesn’t always practice it?” In hindsight, I can’t believe I asked such a naive question. We’re humans. And therefore, we’re fallible. So of course we’re going to fail to live up to our values some of the time. This includes organizations as well as individuals. While I …

gljudson Leadership, Values

The value of values

Did that title turn you off? I understand. Values are an eye-roller for many people. Organizational leaders love to create their core-values lists, but … how real are they? And when it’s just a bunch of nice-to-have / wish-we-followed words framed on the wall, who can blame people for rolling their eyes? Especially when we witness the mis-alignment between those nice …

gljudson Leadership, Values

Don’t follow me, I’m lost too!

A colleague, having read my recent post “Leadership, Power, and Conflict,” shared his definition of leadership with me. “A leader is someone who has followers.” He added, “So, if you want to be a leader, you need to do two things: (1) Pick a direction and (2) Get people to follow you.” Simple, thought-provoking, and  eye-opening, this demands that we ask ourselves: in …

gljudson Leadership

Leadership, power, and conflict

I know someone who equates leadership with power-over, and vehemently rebels at any sign that his business partner wants to encroach on his territory or take an active leadership role in their business. (I’ll call him James.) I once worked with someone who didn’t have and didn’t want an official leadership title, but who by the simple force of her personality, intelligence, and insight was a powerful thought leader …

gljudson Leadership

Don’t clothe the skeleton!

“So, I’m going to tell them that I know this has been hard for them. I understand how the disagreements we’ve been having have triggered a lot of unpleasant memories of things that went badly wrong under past leadership. For instance, I know Sam really feels – ” “Wait! Stop!” I said. My client and I were planning an upcoming meeting …

gljudson Better conversations, Leadership

I must be getting somewhere…

At a planning and strategy meeting the other day, a client gloomily confessed that she’s going to have to do something about one of her employees. “She’s always very busy, but she’s not getting anywhere,” she said. “She’s great at writing reports …” “That say nothing,” I finished for her when she trailed off. We’ve all been there: the challenge …

gljudson Leadership, Success

The perils of insider perspective

My sweetheart and I walk together most weekday mornings. It’s a few miles, takes us a little less than an hour, and pushes us to physical limits as we first descend, and then climb, some pretty tough hills. It starts us off right in so many ways, including the time to talk about what the day holds for each of us in …

gljudson Leadership

The missing link for real success

You’ve made sure everyone understands your organization’s mission, vision, and objectives. They know their individual goals and they understand their job descriptions and responsibilities. That’s great. And it’s not enough to inspire individuals and teams to their best performance. If it were enough, there would be no lack of follow-through on decisions, no actions out of alignment with the vision, no misinterpretation of …

gljudson Better conversations, Leadership