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Receive the latest updates – writings, interviews, and resources on the challenges of clear, clean, honest communication and ways to radically improve team dynamics.

When you sign up, you’ll receive an email with a link to download three things: Two important white papers on why change fails (outlined below the sign-up box), and a bonus mini-tutorial on Five Questions that will (if you use them!) instantly improve your communication skills (also described below).

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Why HR Programs FailWhy HR Programs Fail

Diversity and sensitivity training. Sexual harassment classes. Workplace anti-bullying programs. Health and wellness.

In spite of all attempts to paint a rosier picture, the evidence continues to mount.

These programs don’t work.

This paper explains why.

Why Change Initiatives FailWhy Change Initiatives Fail

We’ve all seen it – and perhaps been in the thick of it.

Executive leadership goes to great expense developing exciting plans for strategic change initiatives – culture change, reorganization, new systems and processes.

Six, eight, twelve months later, everyone’s looking around and wondering what just happened? Wasn’t something supposed to change?

Change initiatives fail more often than they succeed.

This paper explains why and offers a step-by-step process for making sure your next strategic change initiative is different. 

Five Questions to improve your communication skillsFive questions to better communication

If you use them, these Five Questions will instantly improve your ability to get your ideas across, ask for what you want, resolve tough issues – whatever your communication challenge may be.

I use this five-question process myself all the time, and it makes all the difference in the world.

(This is not the who-what-when-why-how journalism question set, by the way.)

(Also, note that I said if you use them!)