Policies

Privacy

I never share email addresses, names, or any other client information without explicit permission.

My website sign-up forms allow you to enter your email address and your name so I can send you periodic emails including my blog posts, links to other resources I hope you’ll find useful, and occasional information about service or product offers.

Like most sites, this site collects information (log data) that your browser provides automatically. This includes things such as your IP address, browser type and version, statistics about pages visited, time spent, and so on. This information is unrelated to the sign-up forms (and quite frankly, I seldom look at my statistics!).

Cancellations ~ Rescheduling ~ Refunds

If you’ve scheduled time with me and you need to reschedule or cancel, I expect at least 24 hours’ notice; if I’m travelling to meet with you in person, I expect at least one week’s notice plus payment of costs to reschedule or, if you’re cancelling, any non-refundable travel fees (air fare, hotel, etc.).

Workshop fees are non-refundable within two weeks prior to the scheduled workshop. Within one month (30 calendar days) prior to the workshop, 50% of your fee is refundable.

I also understand that life happens. If it’s truly an emergency, let’s talk about it.