5 tips for handling gaslighting employees

Gaslighting: to manipulate someone by psychological means into questioning their own sanity. (Google definition) How does this show up at work? “Oh, sorry, I never got that email. Are you sure you sent it?” “I wasn’t supposed to take care of that – we never discussed it.” “You said you were going to ask {other team member} to do it.” …

Is that meeting an email in disguise?

You don’t need me to tell you that we’re all Zoomed out. So I’ll make this short. Are you defaulting to yet another meeting – yet another Zoom video call – without stopping to think if that’s what you really need? Before sending out that invitation with the log-in link, I challenge you to ask: Could this be an email? Or …

You don’t have to like your team

It’s not a requirement to like your team. But you do have to respect them. They’re on your team for a reason. Whether you hired them, or someone else did and you inherited them, they’ve been considered appropriate for the job. If that’s not the case – if they’re not meeting expectations for the role they need to fill and …

Water leaks and repeating problems

They’re digging up the street outside my house. It’s yet another water leak. I live on a short, three-block street. We have roughly one leak per month. Seriously. The water-company office staff groanlaugh when we call to report Yet.Another.Leak.Here. My husband and I have often wondered – as we circumnavigate a puddle or pile of dirt and gravel – why …

Twisties, anyone?

If you’ve been paying any attention at all to this year’s Olympics, you know that Simone Biles, considered the greatest gymnast of all time, withdrew from the all-around and, as of the time I’m writing this, is uncertain for the individual competitions. The public reaction has been predictably … intense. From those condemning her (I’m not going there) to those …

Four tips about mistakes

I have a real fear of making mistakes. I worry about it in relationships, I worried about it as an executive in my corporate life, and I worry about it today as I work to serve my clients. What if I suggest the wrong thing? What if I screw it up? What if, what if, what if… There are a …

How to learn leadership

I posted a question this morning on LinkedIn: “What’s the most successful thing you’ve done to develop your leadership?” The common denominator among all the answers? Choosing to own their leadership skill development. Whether that was accepting a reeeaaally stretchy promotion, taking a volunteer leadership role, or simply deciding to learn leadership skills, it was all about personal ownership and …

Is there really a Great Resignation?

Yes, I think so. People have been arguing with me about this, but the data don’t lie. (Yes, I insist on “data” being plural, thank you.) The Bureau of Labor Statistics reports that April and May, 2021, had the highest “quit rate” EVER. As in, never before this high. As in, really, really high. Look, I get the impulse to …

Leadership, chiggers, and COVID (oh my!)

Yes, that headline is a tad weird. Stay with me here. First, “leadership” should be a verb, not a noun, no matter what the dictionaries say. Leadership is an action. It’s something we can choose to do, moment to moment. It’s how we show up in those moments. It’s not complicated, but it can take courage because it often feels vulnerable. And …

The hybrid dilemma

Is the sky falling? Will all your employees quit if you don’t offer a hybrid work solution? Do you absolutely need your people in the office? Are you concerned about productivity if people work from home? What about if they work in the office? Can you trust your employees to do what’s right? There. That last question. That’s the real question. …