You just never know…

None of us have any idea how much impact we have on people. A year and a half ago, a young woman saw my husband and me with our Golden Doodle, Bonnie. It was a crowded sidewalk. She was coming toward us, passed close by, tapped Bonnie on the head and said, “Doodlepop!” We’ve never forgotten that, and often call …

gljudson Leadership

Why leadership is NOT a virtue

“Leadership is a tool, not a value, and effective leaders can be abhorrent forces in the world. I try to remind myself never to say admiringly that someone is a great leader. Instead I try to be more specific. Not all great leaders are leaders for good.” ~ Ryan Derousseau This is one of my favorite quotes because it makes …

gljudson Leadership

Whaddaya mean, you didn’t know?

What I’m about to say will seem really obvious. Bear with me, please. As I teach in my change leadership programs, effectively communicating change to those responsible for making it happen is crucial for success. Like I said: obvious. Or it should be. The problem, however, lies in the fact that by the time the change initiative is ready to be rolled …

gljudson Leadership

From the Summer of Love to the March For Our Lives

Much to my regret, as a trailing-edge Baby Boomer I was too young for most of the activity in the 1960s. The protests, the love-ins, the sex, drugs, and rock-n-roll … in hindsight, I suspect I might have been lucky to be too young, but at the time, I bitterly resented not being a few years older. This past Saturday, …

gljudson Leadership

Well, what did you expect?

Last week, I facilitated a two-and-a-half-day boot-camp-style workshop. It was intense. Especially since after the first hour and a half, participants were upset, complaining, and threatening to leave. By the end of the second day, they were raving fans. It all came down to expectations The marketing and pre-workshop emails hadn’t set expectations about what was going to happen. People …

gljudson Leadership

For what?

“Thank you.” It’s polite, grateful, and appreciative. Hopefully, it’s also sincere and warm. “Thank you.” It’s nice to hear. But if “thank you” is all you say, you’re missing several important opportunities. When someone hears you state the specific thing you’re grateful for, they feel seen, valued, and truly appreciated. When they only hear a generic “thank you,” it can feel offhand …

gljudson Leadership

The high cost of poor communication

Sixty-five to 75% of change initiatives fail. Seventy percent of the spread between bad and good organizational culture is 100% due to leadership and management. Sixty-nine percent of the time, people quit because of their boss, not because of their job. All too often, known risk factors aren’t attended to until they blow up into big problems. We know all …

gljudson Leadership

Change your beliefs, change your life

If you believe… If you believe that negotiation is hard and you have to be mean and nasty to get what you want … I want you to believe you can negotiate successfully from a place of empathy and understanding. If you believe that conflict is scary and to be avoided … I want you to believe you can hold …

gljudson Leadership

Are you part of the 69%?

Sixty-nine percent. That’s how many managers say there’s “something about their role” that makes them uncomfortable communicating with their employees. It’s from a research survey conducted in 2016 by Interact Authentic Communication. I’d be very interested to know how many non-managers are uncomfortable communicating with their managers. I’m guessing it would be at least 69%, and probably more. I find this …

gljudson Leadership