It’s not personal (or is it?)

It’s not personal. The employee who resists doing what you ask. The boss who “borrowed” your idea. The customer who won’t sign off on the project. It’s not personal. After all, emotional reactions don’t belong in the workplace, right? That, at least, is what a lot of career and leadership advice says. But guess what: it IS personal. We can’t …

gljudson Difficult people

That thing they don’t do …

There’s something someone¬†doesn’t do. It’s totally in your face. You trip over it – literally or figuratively – every time you turn around. It might be the employee who always forgets to fill in their time-sheet. Or it could be your partner, spouse, kid, or roommate who never closes the kitchen cabinet doors. The cat’s empty water bowl … the …

gljudson Difficult people

What to do when someone keeps asking the same question

There’s a simple and obvious answer to their problem. You’ve explained it. Multiple times. In different ways. But they keep repeating the question. Your frustration level is through the roof. Your sanity – never mind your temper – is hanging by a very slender thread – a thread that’s just about to snap. A consultant friend was struggling with this. …

gljudson Difficult people

Got difficult people?

The question I’m asked most often is, “How do I deal with difficult people?!” Of course, difficult people come in many shapes and sizes. There’s the gossipy co-worker and the nitpicky boss, the micro-managing manager and the insensitive colleague, the drama queen and the “my way or the highway” king, and so on (and on…) – and each type is …

gljudson Difficult people