What’s on the flip side?

What’s on the flip side of your skills? What’s on the flip side of your success? What’s on the flip side of your failures or problems? Similarly, what’s on the flip side of your employees’ skills, successes, failures, and problems? There are two sides to everything. A failure at one thing is a success at something else.  And vice versa. You can …

gljudson Career development, Difficult people

How to manage negative employees

Do you have a doom-and-gloom employee on your team? Someone who always points out the worst outcome, why ideas won’t work, and generally seems to have a little gray cloud following them around all the time? They might do great work, but they’re also a drag on everyone’s energy. Even if you don’t work directly with them, you can feel …

gljudson Difficult people, Video

Managing a bullying employee

Bullying and sexual harassment are HARD topics, and dealing with the employee in question is especially challenging. The laws about “hostile work environment” vary from place to place and the policies vary from company to company. So, in managing this type of challenging employee, you’ll need to rely heavily on your Human Resources folks. That said, I include tips and …

gljudson Difficult people, Video

Managing a disrespectful employee

If you’ve been wondering what to do with the employee who undermines you, challenges your authority, and maybe even disobeys your instructions outright, then you want to watch this video. I’m going to give you some tips and approaches, and one really great tool, that will help you deal with a disrespectful employee on your team and nip that behavior …

gljudson Difficult people, Video

Managing a lying employee

How to Manage Difficult Employees – Managing a Lying Employee // It’s the thing we NEVER want to have to deal with – confronting a cheating, lying, dishonest, or unethical employee. In this video you’ll learn what you need to do when you have to deal with a dishonest employee, especially as a new manager or new supervisor. It’s not …

gljudson Difficult people, Video

Managing a lazy employee

There’s someone on your team who just can’t seem to come to work on time, or always takes an extra-long lunch, or consistently leaves early. Deadlines? As the saying goes, they make a lovely noise when they go whooshing by – they just can’t seem to ever deliver their work on time. The disengaged employee is a problem. The rest …

gljudson Difficult people, Video

Managing the Drama King or Drama Queen

How to Manage Difficult Employees: Managing the Drama Queen or Drama King // We’ve all encountered the Drama King or Drama Queen, right? And just how DO you manage a drama queen? Because they disrupt the team, slow everyone down, and suck people into the vortex of their drama. And managing difficult employees is tough, especially as a new manager. …

gljudson Difficult people, Video

The second-least-fun thing about managing

Giving negative feedback. No one likes to do it. Even for those who don’t mind conflict, it’s hard. For those who struggle with conflict, it’s really hard. The temptation to close eyes, stick fingers in ears, and hum “la-la-la-la-la” is enormous – meaning, to pretend nothing’s happening (and maybe if you hope real hard, it will go away). But guess what: …

gljudson Difficult people

Managing a gossiping employee

How the heck to do you stop gossip in the workplace? Managing difficult people – including the gossiping employee – is tough, especially when you’re a new manager, new supervisor, or new leader. So how do you deal with gossiping employees? Watch this video and you’ll learn some tips and tricks to manage gossip – especially if you’re just beginning …

gljudson Difficult people, Video

It’s not personal (or is it?)

It’s not personal. The employee who resists doing what you ask. The boss who “borrowed” your idea. The customer who won’t sign off on the project. It’s not personal. After all, emotional reactions don’t belong in the workplace, right? That, at least, is what a lot of career and leadership advice says. But guess what: it IS personal. We can’t …

gljudson Difficult people