What to do when someone keeps asking the same question

There’s a simple and obvious answer to their problem. You’ve explained it. Multiple times. In different ways. But they keep repeating the question. Your frustration level is through the roof. Your sanity – never mind your temper – is hanging by a very slender thread – a thread that’s just about to snap. A consultant friend was struggling with this. …

gljudson Difficult people

Got difficult people?

The question I’m asked most often is, “How do I deal with difficult people?!” Of course, difficult people come in many shapes and sizes. There’s the gossipy co-worker and the nitpicky boss, the micro-managing manager and the insensitive colleague, the drama queen and the “my way or the highway” king, and so on (and on…) – and each type is …

gljudson Difficult people