How to Manage Difficult Employees: Managing the Drama Queen or Drama King // We’ve all encountered the Drama King or Drama Queen, right? And just how DO you manage a drama queen? Because they disrupt the team, slow everyone down, and suck people into the vortex of their drama. And managing difficult employees is tough, especially as a new manager. …
The second-least-fun thing about managing
Giving negative feedback. No one likes to do it. Even for those who don’t mind conflict, it’s hard. For those who struggle with conflict, it’s really hard. The temptation to close eyes, stick fingers in ears, and hum “la-la-la-la-la” is enormous – meaning, to pretend nothing’s happening (and maybe if you hope real hard, it will go away). But guess what: …
Managing a gossiping employee
How the heck to do you stop gossip in the workplace? Managing difficult people – including the gossiping employee – is tough, especially when you’re a new manager, new supervisor, or new leader. So how do you deal with gossiping employees? Watch this video and you’ll learn some tips and tricks to manage gossip – especially if you’re just beginning …
It’s not personal (or is it?)
It’s not personal. The employee who resists doing what you ask. The boss who “borrowed” your idea. The customer who won’t sign off on the project. It’s not personal. After all, emotional reactions don’t belong in the workplace, right? That, at least, is what a lot of career and leadership advice says. But guess what: it IS personal. We can’t …
That thing they don’t do …
There’s something someone doesn’t do. It’s totally in your face. You trip over it – literally or figuratively – every time you turn around. It might be the employee who always forgets to fill in their time-sheet. Or it could be your partner, spouse, kid, or roommate who never closes the kitchen cabinet doors. The cat’s empty water bowl … the …
What to do when someone keeps asking the same question
There’s a simple and obvious answer to their problem. You’ve explained it. Multiple times. In different ways. But they keep repeating the question. Your frustration level is through the roof. Your sanity – never mind your temper – is hanging by a very slender thread – a thread that’s just about to snap. A consultant friend was struggling with this. …
Got difficult people?
The question I’m asked most often is, “How do I deal with difficult people?!” Of course, difficult people come in many shapes and sizes. There’s the gossipy co-worker and the nitpicky boss, the micro-managing manager and the insensitive colleague, the drama queen and the “my way or the highway” king, and so on (and on…) – and each type is …