Reality? What’s that?

No, I’m not talking about politicians (though you’d certainly have reason to wonder). I’m talking about a trap many people fall into. Arguing with reality. What’s an argument with reality? Well, it’s when – for instance – it’s raining on your vacation and you stubbornly cling to your outdoor-activity plans, loudly claiming that “it shouldn’t be raining!” Okay, most people …

Doing unto others

You know the Golden Rule, right? “Do unto others as you would have them do unto you.” Treat everyone like you want to be treated. Sounds eminently reasonable, right? The problem is, we don’t all want the same things. I mean, hello, that’s obvious, of course. But with that in mind, the Golden Rule falls flat and becomes problematic. If …

Listen up!

Communication. We tend to think of communication as what we say – the concepts, ideas, requests that we speak to individuals or groups. This is especially true of leaders, who, with some justification, consider a big part of their role to be about explaining projects, assigning tasks, giving feedback, and so on. Bluntly, though, this is a problem. Yes, of …

Can you take it?

Leaders give feedback to their people all the time. It’s a key skill for any leader: how to give feedback, whether positive or negative, in ways their people can hear, learn from, and grow. But taking feedback from their people? Not always easy for leaders, for a whole host of reasons. The formal process for leader-to-employee feedback is clearly defined …

The Ripples of Leadership

Let’s start here: leaders, by definition, have followers. And while everyone’s actions have a broader impact than most of us realize, a leader’s impact has ripples that fan out across – dare I say it – multitudes. This is obvious when we look at leaders in high places: CEOs of companies, Executive Directors of nonprofits, military generals, politicians (especially in …

Every leader’s least favorite thing

Firing someone is no fun. But when they’re not performing, and they’ve been given multiple chances and appropriate coaching and training, it’s necessary. It’s tempting to let things keep muddling along, especially if the person appears to be trying. You feel bad for them, of course. But letting things go on too long is a very bad idea. For one …

Don’t be a lazy leader

I’m not talking about hustle culture. (Eww) I’m not advocating 80-hour workweeks. (Ugh) Not at all. But there are two things, above and beyond the job description of any leader, that are important – and not paying attention to those things is what I call “being a lazy leader.” Know yourself Real leadership – the kind I hope all my …

The thorny question of values

I’ve had a love / hate relationship with the concept of core values for – well, just about forever. Are they important? Of course. Is it worth knowing what your values are? Absolutely. But then there’s the thorny question of how do you REALLY know. And there are a gazillion different approaches to that. (Yes, I counted!) From lists of …

Can “trust” be defined?

Over the years, I’ve read – and thought – a lot about trust. More recently, I’ve been collecting quotes about trust, in preparation for writing this article. (Side note: for me, a good quote is a distillation of a concept – a concentrated concept, so to speak – and as such is useful for fine-tuning understanding.) It’s easy to agree …

Leaders are Teachers

Very simply: if you’re a leader, you should also be a teacher. Actually, I’ll revise that. If you’re a leader, you already are a teacher. Whether you realize it or not. The key is to be self-aware enough to teach the right things to the right people at the right time. This requires understanding your people – their skill level, …