Two thirds say they have no idea…

This morning, reading through my various email newsletters, I came across some … I won’t say shocking, because I’m neither surprised nor shocked; I’ll say concerning data in FAST COMPANY magazine’s “Compass” newsletter. They cited a McKinsey survey that indicates that This is a problem. Maybe you haven’t set your strategy yet. Okay, you’re running a tad (!) late on …

gljudson Communication

A simple preventive for employee turnover

Want to prevent employee turnover? Keep your best employees engaged? Avoid the really high cost of hiring replacements? Say “Thank you.” According to Eric Mosley of WorkHuman, as heard in an interview on Brené Brown’s Dare to Lead podcast, just five thank-yous  in a year reduces the likelihood of turnover by a bit more than half, from 15% to 7%. …

gljudson Communication, Engagement

Hey. Thanks!

It’s Thanksgiving week here in the United States. Thanksgiving is traditionally a time to “be thankful” for what we have. Depending on how you look at it, we either have a lot to be thankful for, or notsomuch, or somewhere in between. As the saying goes, your mileage may vary, and I’m not here to tell you how you “should” …

gljudson Communication

Do your first-line managers know?

Your first-line managers are your first line of defense against misinformation and rumor. They’re the ones to whom employees look for critical information. How are you managing employee safety? What are the new processes for performance evaluation? Can employees be reimbursed for home-office expenses? Are there flextime options for parents whose kids are learning at home, instead of in school? …

gljudson Communication

But I don’t know what to say!

I was gently taken to task last week by a Black friend who said she “would have welcomed a message” from me when the Black Lives Matter protests started after the police murder of George Floyd. I won’t deny it: that stung, and it should have stung. I deserved it. The challenge for so many of us white people is both …

gljudson Communication

Micromanaging: a communication problem?

Most people have had to work for or with a micromanager at some point in their career. (If you’re one of the lucky few who haven’t, congratulations – and I hope your luck holds!) Micromanagement, according to Wikipedia, is: a management style whereby a manager closely observes and/or controls and/or reminds the work of his/her subordinates or employees. Micromanagement is …

gljudson Communication

Brainstorming … with a remote team

Trying to figure out how to brainstorm on video? Wondering what you can do to pull your remote team into a brainstorming session that will actually work? (Yes, your suspicion that brainstorming sessions are often less than wonderfully effective is true!) In this video, I share my two top approaches for effective brainstorming with remote team – OR in person. And …

gljudson Communication, Video

Communication for Managers – Styles and Solutions

Communication is one of THE most important skills for managers. How you communicate impacts everything you and your team do every day. Delegation, explaining goals, defining expectations, giving feedback, handling conflict and disagreement – it’s ALL ABOUT your ability to communicate well – your communication skills. And that starts with understanding the five different communication styles, as I describe in this video. …

gljudson Communication, Video

Managing gossip in the workplace

As a first-line manager or supervisor, how can you manage gossip in the workplace? How can you squash gossip without being viewed as a mean manager or as the “word police”? Workplace gossip is never a good thing – it creates anxiety, it excludes people, it generates mistrust and disengaged, anxious employees. Fortunately, there are a few simple things you …

gljudson Communication, Video

Stop the brainstorming madness!

Brainstorming for creativity, idea-generation, and problem-solving has been around for a long time. But I’ll bet that, at least some of the time, it makes you – and your team – uncomfortable. And I’ll also bet that, maybe most of the time, you don’t get the results you’d hoped for. There are good reasons for this. To work well, brainstorming …

gljudson Communication