What do you celebrate?

I don’t mean holidays. I don’t mean your birthday (or someone else’s). I don’t even mean milestones. I mean the small steps on a project. The shifts in perspective about a change. The ways in which your team supports each other. It’s way too easy to plow onward with the ever-growing to-do list, the endless projects, and, of course, the …

When someone is dragging…

Is someone on your team dragging? It’s hard to know what to do when a team member who’s typically a good performer starts dragging, slowing down, being less responsive, turning in lower-quality work, and just isn’t . quite . there. There’s a lot of emphasis on employee mental health these days, which on the one hand is a great thing …

The elephant in the conference room

Office politics. Something I’m often asked about, and something my clients almost always want help with. More accurately, they want it to go away. But – as I wrote about in my book – you can ignore the elephant in the conference room, but you’ll still have to deal with it, including cleaning up after it. (Yeah. Eww.) The reality is …

Yes, I’m writing about it: the Roe v. Wade decision

Many years ago when I was in college, I went with a friend to her abortion appointment. I cannot imagine what her life would have been like – hers and her boyfriend’s, who was 100% supportive – if she hadn’t been able to get an abortion. Much more recently, a young woman I know got an abortion, under circumstances I’ll …

Empathy, sympathy, compassion … and chiggers

Empathy is a Big Deal in leadership and management these days, and that’s a good thing. But there’s a lot of confusion still running rampant about what empathy actually is, how we can demonstrate it, and what it means in relation to sympathy and compassion. In fact, there’s so much confusion that Googling any of those terms, or a composite query of “empathy …

Do you compliment?

People whose efforts are rewarded are more engaged and do better work. Unsurprisingly, they’re happier, too, at work and at home. So here’s the question for leaders and managers: do you compliment? Do you acknowledge? Do you recognize? Compliments are, as Christopher Littlefield points out, “conflict prevention.” Littlefield knows whereof he speaks: he’s a conflict resolution expert, author, and founder …

We are not okay

I heard a horrifying and profoundly sad statistic this morning. Over 60,000 school-age kids have buried a parent during the pandemic. Sixty thousand. There have been over 889,000 deaths in the U.S. from covid, and over 5,616,000 deaths worldwide. Eight hundred eighty nine thousand in the U.S. Five million six hundred sixteen thousand worldwide. Someone on your team is dealing …

Twisties, anyone?

If you’ve been paying any attention at all to this year’s Olympics, you know that Simone Biles, considered the greatest gymnast of all time, withdrew from the all-around and, as of the time I’m writing this, is uncertain for the individual competitions. The public reaction has been predictably … intense. From those condemning her (I’m not going there) to those …

“Just” a business decision?

“It’s just a business decision.” That, my friend, is an excuse for doing something you know is going to hurt someone – maybe multiple someones – and not taking appropriate responsibility for it, nor finding a way to mitigate the impact. It’s never “JUST” a business decision.  Many (many) moons ago, I worked for a software company where the CEO …

Leadership and mental health

Employee mental health is the top priority for almost every HR person I’ve been in contact with recently. We’re not wired, mentally, emotionally, or physically, to undergo extended periods of uncertainty and stress. Yet what has this last year been, but … an extended period of uncertainty and stress? I’m sure I don’t need to convince you of that. So …